Our Staff

Robert Bowen, HIS

Robert Bowen, HIS

Hearing Instrument Specialist

Mr. Bowen joined the Pattillo Balance and Hearing staff in 1998 after graduating from Auburn University Montgomery. He has helped thousands of people lead a fuller, more vibrant life through better hearing. Bobby excels at solving your hearing needs by tailoring a solution that fits your individual needs, whether you are a current user of hearing aids or new to the process. His experience will certainly be an asset to you.

Kristy Smith

Kristy Smith

Patient Services Coordinator

Kristy Smith is a Patient Services Coordinator who works to make every patient feel welcome when they enter our offices.  She resides in Pelham with her husband and three children. Kristy attended the University of Montevallo where she obtained a B.S. in Speech-Language Pathology.

She joined our team in May 2018 and enjoys seeing the positive impact better hearing brings to our patients’ everyday lives.

Outside the office, Kristy enjoys watching football, spending time with her family and their 2 pups.

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Customer Reviews

The provider and the PSC are wonderful people. They go above and beyond to make sure their patients are well taken care of.

Lindsay Dunagan, on Google

The staff was really helpful to my mother she needed to replace her plug to recharge her hearing aids and they was very patient with her and solved the issue so fast I 100% recommend this place..

Jay Miller, on Google

Kristi and Bobby... Excellent customer service... Extremely kind,helpful,caring and friendly... Very professional... Highly knowledgeable ... Pattillo Balance and Hearing Center are lucky and blessed to have both of them on board.

Assaf Nakhle, on Google

Excellent customer service. All questions were thoroughly answered and my hearing aides were calibrated to get peak performance.

Ron Herbster, on Google

My husband was a client of Pattillo for many years, and he was always very satisfied. So when I needed hearing aids, that’s where I went. My experience has been absolutely great. I didn’t know hearing aids could do so much for me.

Sharon Thompson, on Google

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